According to Practo, it has received nearly two lakh search queries from pet parents, since the launch of its pilot project last month and overwhelmed by the positive responses, the speciality was launched officially as a part of the company’s telemedicine service. Most of the queries were concerned with diet management for pets, medication for fleas and ticks, food allergies among pets, and behavioural problems among pets. The company received queries from more than 40 cities. Bengaluru, Hyderabad, Delhi NCR, and Mumbai are the cities that sent most of the queries to the company.
Commenting on the new initiative, Siddhartha Nihalani, VP – Product, Practo, said, “Our foray into virtual veterinary care aligns with our larger vision of improving access to quality healthcare. With many people taking care of pets for the first time during the Coronavirus-induced lockdown, and several others anxious about visiting a clinic amid this pandemic, we want to enable them with a convenient yet reliable solution.”
After the work from home situation ends, the service will facilitate pet owners to consult licensed veterinarians and receive medical online help for their pet without having to skip the office work.
The company in its press release said, “This (online medical help) includes getting a second opinion for certain procedures, obtaining treatment or diet recommendations, asking follow-up questions, and seeking advice on behavioural issues – all in real-time and without exposing themselves to any risk.” The service will be made available both on app as well as the website of the company.
Dr Daisy Rani, a veterinarian from Chennai with 25 years of experience, said, “Helping people to take care of their pets is the best part of being a veterinarian. Being able to do that in a way that is convenient for pet parents, especially during a pandemic like this, is a truly rewarding experience. I am glad that a company like Practo is going the extra mile for the well-being of pets by adding veterinary services as a part of its telemedicine platform.”